Shipping policy

We’re committed to making your shopping experience smooth from checkout to delivery. Below, you’ll find everything you need to know about our shipping options, processing times, delivery estimates, and order tracking.

 

1. Standard Shipping

We offer free standard shipping on all orders. Once your order has shipped, you’ll receive a shipping confirmation email with your tracking information.

  • Shipping Cost: Free

  • Estimated Delivery Time: 3–5 business days

  • Carriers: UPS, FedEx, USPS, or another trusted shipping partner

The carrier used for your order may vary depending on your delivery location and order details.

 

2. Expedited Shipping

Need your order sooner? Expedited shipping is available at checkout for eligible orders, giving you a faster delivery option when time matters.

  • Shipping Cost: $5.99 per order

  • Estimated Delivery Time: 2–4 business days

  • Priority Processing: Expedited orders are prioritized for faster fulfillment

Available shipping options will be displayed at checkout before you complete your purchase.

 

3. Shipping Coverage

We currently ship within the contiguous United States.

Please note that we do not ship to Alaska, Hawaii, P.O. Boxes, APO addresses, or FPO addresses.

International shipping is not currently available, but we hope to expand to more destinations in the future.

 

4. Order Processing

Most orders are processed within 1 business day after payment confirmation. We carefully prepare each order for shipment and will send you a confirmation email with tracking information once your package is on its way.

Your estimated delivery timeframe includes both order processing time and shipping time.

 

5. Order Tracking

Once your order has shipped, we’ll send a tracking number to the email address provided at checkout. You can use it to follow your package and view the latest delivery updates directly through the carrier’s website.

Tracking information may take some time to update after shipment. Delivery times are estimates and may occasionally be affected by weather, carrier disruptions, holidays, or other circumstances beyond our control.

 

6. Address Changes & Order Cancellations

Need to change your shipping address or cancel your order? Please contact us as soon as possible. We can update your address or cancel your order as long as it has not yet shipped. Once an order has shipped, we’re unable to make changes or cancel the shipment.

To help avoid delivery issues, please double-check your shipping address and contact information before placing your order. If you notice an error after checkout, reach out to us as soon as possible.

For assistance, contact us at support@birdilens.com or (+1) 425-287-9376.